Why do I see   walletmaxxhelp.com   on my bank statement?

If you see walletmaxxhelp.com on your bank statement, it is because you have purchased a membership with walletmaxx.com.You have received a welcome e-mail with login credentials to walletmaxx.com after the initial membership purchase. Please check your inbox for that email.

Find your membership

Find answers to frequently asked questions here.

What is walletmaxx.com?

WalletMaxx empowers you to reach short-term and long-term financial goals, so you can handle and control all of your finances. Get a real-time picture of your financial situation and spending habits, so you can effectively manage your finances and have the ability to create good short- and long-term financial goals. All you need to do is manually import your financial transactions and financial details, with no links to your bank account.

How do I cancel my membership?

There are several ways in which you can cancel your membership on our website:

  - Log in to your account, go to your Profile, and click “Cancel Membership” button

  - Go to “Cancel Membership” page of your account and click the “Cancel Membership” button

  - Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button

  - Simply contact our support agents and request membership termination

If you have issues finding your login credentials, please contact customer support.

Email: [email protected]

Phone: +44 330 808 5512

Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

Where do I find my invoices?

An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.

Can I get a refund?

Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase.

We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.

To request a refund, please contact the customer support team.

Email: [email protected]

Phone: +44 330 808 5512

Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

Contact us

If you have any questions please contact our team.